Mind Helplines
These helplines are provided by Mind. Each line meets a different mental health or wellbeing need – from information and service finding to understanding mental health law.
Infoline: 0300 123 3393
Open 9am to 6pm, Monday to Friday (except for bank holidays).
Ask about:
- Mental health problems
- Where to get help near you
- Treatment options
- Advocacy services
Welfare benefits line: 0300 222 5782
Open 9am to 5pm, Monday to Friday (except bank holidays).
The welfare benefits line supports anyone with mental health problems who is navigating the benefits and welfare system.
Ask about:
- The benefits you may be entitled to
- Cost of living support
- Personal Independent Payment, Universal credit and other types of benefit
- Benefit appeals
Legal line: 0300 466 6463
Open 9am to 6pm, Monday to Friday (except for bank holidays).
The Legal line offers legal information and general advice on mental health related law in England and Wales.
Ask about:
- Being detained under the Mental Health Act (sectioning)
- Mental capacity
- Community care
- Discrimination and equality
Calls from UK landlines are charged at local rates. Charges from mobile phones vary. The charge for your call will depend on your mobile phone provider and the contract that you have with them. Mind does not get any money from telephone calls.
Mind records all their calls for training and quality purposes. All calls are treated in confidence.
Side-by-Side
Side by Side is Mind’s online peer support community where you can:
- Talk about your mental health
- Connect with others who understand what you’re going through
We all know what it’s like to struggle sometimes. Side by Side provides a safe place to listen, share and be heard.
Whether you’re feeling good right now or having a hard time, the Side by Side community is a safe place to share experiences and listen to others. The community is available to all, 24/7.
Side by Side is moderated daily from 8am to midnight.